Code Of Ethics

• Recommend corrective and maintenance services and explain to the customer which of these are required not to correct existing problems and which are for preventive maintenance 
• Offer customer a price estimate for work to be performed 
• Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer 
• Make every effort to keep customers informed about appointments and completion deadlines 
• Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactored parts. Replaced parts may be inspected upon request 
• Furnish or post copies of any of any warranties covering parts or services.  
• Provide and honor Manufacturer Warranty
• Exercise reasonable care for the customer's property while it is being serviced
• Attempt to fix the customer's vehicle right the "first time" 
• Uphold the high standards of our profession and seek to correct any or all abuses within the automotive industry.